Avatar

Lisa J.

  • Total activity 57
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 29

Activity overview

Latest activity by Lisa J.
  • Lisa J. created an article,

    Minimum Requirements

    For phone compatibity, the phone must a cellular or Wifi connection to the Internet and Bluetooth Low Energy 4.0 technology.  The minimum operating system requirements are: Android OS 4.3 iPhone O...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Lisa J. created an article,

    My Profile

    You can access your user detail from My Profile.  Login to the PayRange app Select Hamburger Menu Select arrow to go to My Profile From My Profile you can view: Name Phone number Change Passwor...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Lisa J. created an article,

    Deactivate and Reactivate

    A PayRange account can be deactivated.  It cannot be deleted.  Deactivating the account puts the account in a non-usable state.  Any balance on a deactivated account will be refunded upon deactivat...

    • Edited
    • 2 followers
    • 0 comments
    • 2 votes
  • Lisa J. created an article,

    Contact PayRange

    In order to help you, we will need to look at your PayRange account.  The most efficent method to contact PayRange is through: Sending an email through the PayRange app Using the Help button on th...

    • Edited
    • 5 followers
    • 0 comments
    • -2 votes
  • Lisa J. created an article,

    There is a problem with the machine

    PayRange does not own or operate the machines. If there is a problem with the machine, such as: Machine is broken Machine is empty Machine is leaking Machine was vandalized Machine has no decal Ma...

    • Edited
    • 1 follower
    • 0 comments
    • -4 votes
  • Lisa J. created an article,

    Refund to a Different Credit or Debit Card

    Refunds can be sent back only to the original payment method used in a charge. It’s not possible to send a refund to a different destination (e.g., another card or bank account). Refunds to expired...

    • Edited
    • 3 followers
    • 0 comments
    • 0 votes
  • Lisa J. created an article,

    TrueVend Guarantee: Automatic Refund

    When a PayRange equipt vending machine has a drop sensor and the product you selected does not despense, you will receive a TrueVend Guarantee: Automatic Refund.   See how it looks in your transact...

    • Edited
    • 1 follower
    • 0 comments
    • -2 votes
  • Lisa J. created an article,

    Troubleshooting

    When you have difficulty with the app connecting to the machine Step 1: Power Cycle Phone Off Turn the power of your device off by holding the power button down until the phone completely turns off...

    • Edited
    • 1 follower
    • 0 comments
    • -2 votes
  • Lisa J. created an article,

    Where can I find PayRange?

    PayRange is in all 50 states in the US, and in Canada.  PayRange serves many industries including: Vending Laundry Amusement Parking and more  You can find PayRange at locations like: Colleges a...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Lisa J. created an article,

    Request a Transaction Refund

    How to get a refund for a purchase made From time to time, you may need a refund for a mobile purchase you made. Login to PayRange App Tap Hamburger Menu Tap Contact Us Tap Purchase Tap the catego...

    • Edited
    • 4 followers
    • 0 comments
    • -2 votes